FAQs

  • How does my free trial work? 
    • We’re so excited for you to try out CelfitTV. Once you sign up for your trial, it starts immediately and lasts for 7 days. Following your 7 day trial period, you will automatically be signed up to CelfitTV at a cost of Rp99,000 per month, unless you choose to cancel prior to the expiry of the trial period.
  • Can I quit my subscription at any time? 
    • Yes, you can quit anytime, but there are no refunds.
  • What devices can I watch this on?
    • Any device that can browse the Internet (Chrome, Safari, Firefox, Opera, etc...). Phone, tablets, computers.
  • Are all of the instructors qualified.
    • Yes all of our Star Makers are qualified and instruct classes at Celebrity Fitness venues in Indonesia.
    • Some stand alone videos using celebrity sportspeople may not have the same level of qualifications as the Celebrity Fitness instructors.
  • How do I add a CelfitTV subscription to my existing Celebrity Fitness membership?
    • If you have an existing Celebrity Fitness studio membership, you can add a CelfitTV subscription anytime at the front counter of all Celebrity Fitness venues.
    • CelfitTV subscription will automatically renew on a monthly basis. If you don't cancel your subscription before the end of the term (which is one month), your subscription will automatically renew monthly, and you will be charged the standard monthly rate as of the renewal date.
  • Is there any extra costs for streaming?
    • No, all streaming is included at no extra cost. Your internet service provider may charge you for data used. It might be better to watch our videos using a Wifi connection.
    • All LIVE streams are included in your monthly subscription.